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FRANCE : Shipping costs are FREE for a cumulative purchase of 100 € for private customers or 300 € for booksellers. Delivery times are generally 2 or 3 working days.
OUTSIDE OF FRANCE: Shipping costs depend on the destination country. Most of the time, several options are available. The "Uninsured - Untracked" rate is the cheapest but does not offer (as the name suggests) any monitoring option and is not insured in the event of loss, theft or damage.
The other options provide a tracking number and insurance.
Delivery times vary according to the country, usually 4 to 20 days on average.
PACKAGING: We pack our books very carefully, most of the time with custom-made boxes, bubble wrap, foam, etc... since we also all hate receiving damaged books. And because we can easily be reached by phone, we don't want to be shout at if books arrive damaged because of a lack of packaging! :)
Nevertheless, if a package is damaged (we have had pictures showing tire marks on some boxes!) you must absolutely make a claim at the time of delivery, otherwise you know the song of the Post Office ("No sir, we would never damage a package, you must have damaged it yourself!")...